

Any info would be appreciated for us to improve the product. Please note that all this stuff is usually done automatically and this is one of the few cases someone reports such an issue. Please, if you can, mail me the output of these commands. Sudo security add-trusted-cert -d -r trustRoot -k '/System/Library/Keychains/SystemRootCertificates.keychain' "/Library/Application Support/Avast/config/certs/cacert.pem" & echo successĪfter that, please restart the browser and check if it works. Regardless of you running the previous step, after that please run Sudo security delete-certificate -c "Avast trusted CA" '/System/Library/Keychains/SystemRootCertificates.keychain' & echo success If the "could not be found" message is NOT shown, please run It should either dump some information or "security: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.". Security find-certificate -c "Avast trusted CA" '/System/Library/Keychains/SystemRootCertificates.keychain' To check that the Avast trusted CA is installed, please run Please, when you get the CERT_AUTHORITY_INVALID message in Chrome, go go the top left, click on "Not secure", there should be a Certificate section with clickable link "Invalid", click on Invalid, there should be an info about certificate and there should be a line Would really appreciate suggestions and apologies if I'm missing something obvious!įor Avast to be able to scan secure connections, it needs to have it's own local root certificate installed. I'm sure there is something else I can do to solve this (there'd be heaps more posts about this if there were no fix), this is just the bit where I'm stuck and finding it hard to get answers. Thinking maybe it was just I had an older version, I checked for Avast updates (had none) and then uninstalled - reinstalled. But I have this problem with any SSL / HTTPS connection and for a good reason these sites are becoming more ubiquitous! I don't want to add site exclusion every time I try to make a new HTTPS connection. My issue is Avast Web Shield disrupting my SSL connections for Chrome and Safari on my iMac (I'm running Avast v 13.4 on High Sierra v 10.13.3), so I'm getting the NET::ERR_CERT_AUTHORITY_INVALID error whenever I attempt to use my browsers to connect to a secured web address.īefore going into my Avast setting preferences I went through and checked I had the correct time/date, cleared cookies and cached files, temporarily disabled by firewall and checked my browser task managers etc.Īpproaching my problem through Avast support articles I found this one > which suggests adding web shield exclusions - this works. If you click now on padlock of this forum with this option enabled on settings, will see the message "Indentity not verified".First time posting here, I have looked through to see if there are any other relevant and recent posts and can't find anything totally matching (if you know of another thread that's relevant, please link me up!). The problem also happen with AVAST Website.

This is a false positive that display a lie to all these visitors. The problem solves when this option is disabled on Avast Settings, but the main issue is that a lot of people use Avast here in Brazil and this option is enabled for the most of users by default. When users click on green padlock to see if website is verified, it display a message "Indentity not verified" and customer go away from website and never come back to buy anything. This option makes visitors using AVAST don't trust my website, even with SSL certificate verified for godaddy. The issue is that AVAST has a option enabled to scan HTTPS traffic. I have a e-commerce website and decided to buy a SSL certificate on godaddy. However, recently I'm breaking my head with this antivirus, but not only me, but many people that I know here in my country.
